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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Barron

March 14, 2025

3  out of  5
rating by Michael Barron
"My total mileage"
We responded:
"Hi Michael, if there is an issue with your odometer reading or you need to report an odometer reading, please reach out to our office. Thank you!"
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Tiffany Crosby

March 7, 2025

5  out of  5
rating by Tiffany Crosby
"We love State Farm. We have our home and cars covered by State Farm! Erica is the VIP. She has been a pleasure to work with and is always a delight! I am serious you can hear her smiling through the phone. I love this group. 10 out 10 highly recommend."
We responded:
"Thank you so much for the fantastic review! We’re thrilled to hear you’ve had such a positive experience with our team. Erica truly is a gem, and we’re glad her warmth and dedication shine through. Your trust in us to protect your home and cars means a lot. We appreciate your recommendation and look forward to continuing to serve you. If you ever need anything, we’re here to help!"
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Ramon C Lomeli

March 7, 2025

5  out of  5
rating by Ramon C Lomeli
"Caitlin Diskey provided an excellent customer service."
We responded:
"Thank you for the kind words! We’re so glad to hear that Caitlin provided you with excellent customer service. We strive to make every interaction a positive experience, and your feedback means a lot to us. If you need anything else, don’t hesitate to reach out—we’re here to help!"
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Dee Boy

February 12, 2025

5  out of  5
rating by Dee Boy
"Great experience dealing with State Farm 🚜 and Rachel's customers service was by far Awesome. She made sure i fully understood what I'm getting for my bucks. Thanks again State Farm I look forward to continuing business with you and the Team."
We responded:
"Thank you for your wonderful review! We’re so glad to hear that you had a great experience with Rachel and that she made sure you fully understood your coverage. We appreciate your business and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!"
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Brittany Buercklin

January 31, 2025

5  out of  5
rating by Brittany Buercklin
"Great group of employees! Very kind and helpful!"
We responded:
"Thank you for your kind words! We truly appreciate your support and are so glad to hear that you had a great experience with our team. If you ever need anything, we’re here to help!"
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Cindy Mac

January 2, 2025

5  out of  5
rating by Cindy Mac
"I’ve been with Mehgan’s office for a few years now and they have been very pleaaant and efficient. Although I’ve made no claims, I’ve had to call Erica many times needing her help plus a lot of questions to keep all my business and vehicle policies in check. She always found the answers i needed and was very quick to send me everything i needed! Thank you all so much!"
We responded:
"Thank you for your kind words and for being a loyal customer for so many years! We’re thrilled to hear that Erica has been able to assist you efficiently and answer all your questions. She’s a valued member of our team, and it’s great to know her efforts have made managing your policies easier. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your trust in our office!"
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Brandy Mackey

December 20, 2024

5  out of  5
rating by Brandy Mackey
"Great experience"
We responded:
"Thanks, Brandy! We appreciate you!"
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Dawn Roberts

December 20, 2024

5  out of  5
rating by Dawn Roberts
"I did not know how much I was underinsured until I worked with Megan. Thank God nothing happened. I could have lost everything."
We responded:
"Thank you for sharing your experience, Dawn! We’re so glad we could help you identify and address those coverage gaps before anything happened. Protecting what matters most to you is our top priority, and it’s great to hear that you’re now properly insured. If you ever have more questions or need further assistance, we’re always here to help!"
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Matthew Roberts

December 20, 2024

5  out of  5
rating by Matthew Roberts
"Very helpful, professional, made me feel comfortable with the whole process"
We responded:
"Thank you for your thoughtful review, Matthew! We’re so glad to hear that you felt comfortable and supported throughout the process. Providing helpful and professional service is what we strive for every day. If you ever need assistance in the future, we’re always here to help!"
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T Dulaney

December 10, 2024

5  out of  5
rating by T Dulaney
"I would first like to say how helpful all of the people at Megan Jackson always are if I need anything at all they’re there to assist me if they cannot get to it right at that moment, they always get back to you in a timely manner and they have been great thank you all for all of the help you have given!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We love to hear that our team has been helpful and responsive to your needs. Providing timely and dependable service is always our priority, and it means a lot to know we’ve made a positive impact. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate you!"
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Rachael Moubray

December 9, 2024

5  out of  5
rating by Rachael Moubray
"Definitely recommend Meghan Jackson-State Farm! I had the pleasure speaking with Rachel G. about different policies and options. She is incredibly knowledgeable and eager to help however benefits the customer most. You won’t regret getting top notch service from this wonderful team!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear you had a great experience working with Rachel G. She truly is an asset to our team, and we’re glad she could help you explore the best options for your needs. We’re always here to provide top-notch service, so don’t hesitate to reach out if you need anything in the future!"
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Rebekah Robinson

November 22, 2024

5  out of  5
rating by Rebekah Robinson
"Rachel's customer service was by far the best hands down. My daughter was looking for life insurance for herself and twin daughters and Rachel went out of her way to make sure they had the best plans for the 3 of them."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Rachel provided such excellent customer service and helped your daughter and her twin daughters find the best life insurance plans. Life insurance is such an important way to protect loved ones and ensure financial stability for the future, and we’re proud to help families find the coverage that meets their needs. If there’s ever anything else we can assist you with, don’t hesitate to reach out!"
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Autumn Jones

November 22, 2024

5  out of  5
rating by Autumn Jones
"I just had a fantastic experience with Rachel at State Farm, and I wanted to share it! I was feeling a bit overwhelmed trying to figure out life insurance, but Rachel made everything so much easier. She took the time to explain my options clearly and helped me find the best coverage for my family. On top of that, she also guided me through getting renters and car insurance. I really appreciated how patient and knowledgeable she was, she answered all my questions without making me feel rushed. It felt great to have someone in my corner who genuinely cared about what was best for me. If you need help with insurance, I highly recommend reaching out to Rachel! She’s awesome!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Rachel provided such exceptional service and made the process of finding life, renters, and car insurance so much easier for you. At Meghan Jackson State Farm, our goal is to make insurance simple and personalized, and it’s clear that Rachel went above and beyond to ensure you felt supported every step of the way. We’re so proud to have her on our team! If you ever have more questions or need assistance in the future, don’t hesitate to reach out—we’re always here for you!"
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Hunter Cochran

November 5, 2024

5  out of  5
rating by Hunter Cochran
"Great experience! I switched my home and auto insurance over to State Farm because they could give me a cheaper rate with more coverage. They made the process extremely easy and got it done super quickly. I'm very impressed with their efficiency and customer service."
We responded:
"Thank you so much for your kind words, Hunter, and for choosing to switch your home and auto insurance to us! We’re thrilled to hear that you had a great experience and that we could offer you better coverage at a lower rate. Making the process easy and efficient for our customers is always our goal, so we’re glad we could deliver that for you. Please don’t hesitate to reach out if you need anything else – we’re here to help!"
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Temple Brown

November 1, 2024

5  out of  5
rating by Temple Brown
"Awesome people! They work hard for you"
We responded:
"Thank you, Temple! We’re always here if you need anything! "
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Jarred Morton

October 30, 2024

5  out of  5
rating by Jarred Morton
"Always courteous and very polite, can beat there customer service and price love them !"
We responded:
"Thank you so much, Jarred! We’re thrilled to hear that you appreciate our customer service and pricing—it means a lot to us! We’re always here to help and make your experience the best it can be. Thank you for choosing us!"
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Kim Hoang

September 24, 2024

5  out of  5
rating by Kim Hoang
"I love the fact that I could text them to get help. I don’t always like calling, but they always get back to me via text or email super quickly! Always so polite and helpful. Thank you Erica!"
We responded:
"Thank you, Kim, for sharing your experience! We're happy to hear that texting and emailing work well for you—our goal is to make communication as convenient as possible. We'll be sure to share your appreciation with Erica; she's fantastic at ensuring quick and helpful service. If there's anything else we can assist with, don't hesitate to reach out!"
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Matthew Robert's

September 24, 2024

5  out of  5
rating by Matthew Robert's
"One of the best insurance agencies I have ever used. Everyone in the office is nice and sweet. Rachel Godsey was very helpful in getting me the best quote, and she also quoted a few of my friends needing insurance as well!! 10/10 would recommend!!"
We responded:
" Thank you so much for your kind words and wonderful review! We're thrilled to hear that you had such a positive experience with our team, especially Rachel. It’s always our goal to provide the best service possible, and it’s great to know we could help you and your friends with your insurance needs. If there's anything else we can assist with, don’t hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Renee Dunn

September 13, 2024

5  out of  5
rating by Renee Dunn
"Demarco was extremely helpful. He patiently and effectively answered all of my questions and got me the exact coverage that I looking for with very affordable rates. Awesome representation of a true professional. Thank you for making my transition to State Farm a pleasurable experience."
We responded:
"Here's a response you could use to thank the reviewer and acknowledge Demarco's great work: --- Thank you so much for your kind words! We’re thrilled to hear that we were able to provide the professional service and coverage you were looking for. Making your transition to State Farm smooth and enjoyable is always our goal. We'll be sure to share your feedback with Demarco. If you ever have any more questions or need further assistance, we're here for you. Welcome to the State Farm family! "
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Lyle Covey

September 10, 2024

5  out of  5
rating by Lyle Covey
"Friendly customer service and very easy to change your policy as needed. I have been a customer for a few years now and am satisfied. I have had a few cars on my policy and got a great deal by adding a renters insurance policy."
We responded:
"Thank you, Lyle! We love that you were able to take advantage of our bundle discount. We’re always here if you need anything. We appreciate your business! "
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Gary Stapp

August 20, 2024

5  out of  5
rating by Gary Stapp
"Man am I glad I picked Meghan Jackson at State Farm for my insurance agent. Talk about people going up and above to help, I have NEVER had an agent try and help with a claim like these people do. Of course having Erica on their team raised the bar as high as it can go. Thank you again, and I hope I never need you again, but if I do, I can rest easy knowing what a great team I have on my side."
We responded:
"Thank you so much for taking the time to write this review, Gary. We're thrilled to hear that you had such a positive experience with our team. We are truly dedicated to going above and beyond for our customers, and your feedback means the world to us. We're here for you whenever you need us, and while we hope you won’t have to deal with any more claims, we’re glad to know you feel confident with us by your side. Thanks again for choosing our team at State Farm!"
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Bailey Frailey

August 19, 2024

5  out of  5
rating by Bailey Frailey
"Meghan Jackson and her team provide exceptional customer service. I have been a customer with State Farm Insurance Company for a few years now and I have been consistently impressed with their level of service and professionalism. The customer service representatives are always friendly and knowledgeable, and they go above and beyond to help me with any questions or concerns I may have. Additionally, the rates for my policies are competitive and I feel like I am getting good value for my money. I appreciate that the company offers a variety of coverage options to fit my individual needs and budget. Overall, I highly recommend Meghan Jackson’s-State Farm Insurance Company to anyone in need of reliable and trustworthy insurance coverage."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team. Providing exceptional customer service and sharing our expertise is something we take great pride in, and it's wonderful to know it made a difference for you. We're also glad you found our insurance rates competitive—offering value to our customers is a top priority for us. We appreciate your feedback and look forward to serving you again in the future!"
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Brian Martinac

August 15, 2024

5  out of  5
rating by Brian Martinac
"It’s hard to find good customer service these days. But the staff @ Team Jackson have always been extremely helpful. Erica recently went above and beyond to assist in getting my windshield repaired! Making the process much less of a hassle and alleviating a lot of frustration. Let’s be honest a chipped windshield is a small issue. But, she genuinely cared about helping me, in this day and age of press 1 to continue in English, or not even being able to talk to a person! Customer service from a person still carries a lot of weight with me. Great job!!!"
We responded:
"Thank you so much for the kind words, Brian! We do genuinely care about our customers and making the claims process as easy as possible and I’m so glad to hear that was your experience. We appreciate you!"
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john thompson

August 3, 2024

5  out of  5
rating by john thompson
"Rachel just seems like an all around wonderful lady, always super nice and such good customer service. She's always on top of emails and documents with fast, and timely communication about everything."
We responded:
"Thank you, John! Rachel strives to provide the very best customer service and will be thrilled to know she’s exceeded your expectations. Thanks so much for taking the time to write this review. We appreciate you!"
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V Hite

June 24, 2024

5  out of  5
rating by V Hite
"It is always a pleasure speaking with Meghan Jackson's State Farm office staff. Erica in particular has helped me more than once and is always professional and clearly communicates. Thank you all! VH."
We responded:
"Thank you for taking the time to leave us a 5-star review! We are committed to providing the best service and we’re happy to hear you had a great experience. We look forward to continuing to serve you! "